Privacy policy
Effective Date: 1 Oct 2023
1. Introduction
Thank you for choosing to shop with CLES Distribution Pte Ltd. Your privacy is of utmost importance to us, and this policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our e-commerce website, shop.cles.com.sg.
By accessing or using our website, you agree to this privacy policy. If you disagree with any part of this policy, we advise you to refrain from using our site.
2. Information We Collect
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Personal Data: While using our site, we may ask you to provide specific personal data, such as your name, email address, postal address, phone number, and other identifying information.
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Transactional Data: Details related to your purchases or transactions on our site.
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Usage Data: Information on how our site is accessed and used, including your IP address, browser type, browser version, and other diagnostic data.
3. How We Use Your Information
We use the data we collect for various purposes:
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Order Processing: To process your orders and provide you with our services.
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Customer Support: To address any inquiries or issues you might have.
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Site Improvement: To monitor the usage of our site and improve its performance and content.
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Communication: To contact you regarding updates, special offers, and other information.
4. Data Security
We implement robust security measures to ensure the safety of your personal data. However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to use the best means to protect your personal data, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
6. Third-party Services
We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, or assist in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
7. Cookies
We use cookies and similar tracking technologies to monitor the activity on our site. Cookies are files with a small amount of data that may include a unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
8. Children’s Privacy
Our service is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from individuals under 18. If you become aware that a child has provided us with personal data, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. The updated date will be reflected at the beginning of this policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: shop@cles.com.sg
- Phone: + 65 6250 2827
- Address: 1 North Bridge Road, #06-18, High Street Centre, Singapore 179094